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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rob Wilson

April 16, 2025

5  out of  5
rating by Rob Wilson
"My grandmother introduced me to State Farm , great insurance company great people , State farm is definitely a five-star"
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WESFLATE CLOUDEN

April 16, 2025

5  out of  5
rating by WESFLATE CLOUDEN
"What a great experience . Love the service and will definitely tell my friends and family I feel like their family as well"
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Aisha Payton

April 14, 2025

5  out of  5
rating by Aisha Payton
"I recently switched over to Pamela Wilkins State Farm agency for my business insurance. I truly appreciated the competent analyzation of my current practice and budget. They packaged and delivered with ease and courtesy a policy that best suits my ever changing and growing business needs .. High five to Pamela and her team ❤️"
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Kenney Howard

April 11, 2025

5  out of  5
rating by Kenney Howard
"Pamela is an amazing agent and her team is customer focused. Pamela is someone I trust and count on regarding my insurance. She is extremely knowledgeable and someone who cares deeply for others. Highly recommend you reach out to her for your insurance needs."
We responded:
"Thank you for the great review Kenney! I sincerely appreciate you. At Pamela R. Wilkins Insurance Agency, we provide quality auto insurance, home insurance, life insurance, health insurance, and financial services options. We work hard to earn the loyalty of our valued customers through unwavering commitment to exceeding customer expectations. Understanding that life can present unexpected challenges, our team excels at providing personalized service and guidance, especially during the claims process. With extensive product knowledge, we offer tailored coverage options to ensure your assets are protected. We appreciate your trust in us as we strive to deliver exceptional service and support."
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Denise Slocum

April 4, 2025

5  out of  5
rating by Denise Slocum
"My car was recently stolen & the service that I received was amazing. I was handled with care & compassion. Thank you so much Pamela you & your team."
We responded:
"Denise, thank you for being a such a great part of our State Farm family. I sincerely appreciate you and thank you so much for your kind words! Having a stolen vehicle is a challenging, but we’re glad to know that our team was able to provide you with the care and compassion you needed during this difficult time. Your feedback means a lot, and it motivates us to continue delivering the best service possible. At Pamela R. Wilkins Insurance Agency, we work extremely hard to provide quality auto insurance, home insurance, life insurance, health insurance, and financial services options. Earning your loyalty while exceeding your expectations is a top priority. During a claims process, we are there for you with an unwavering commitment and support. We appreciate your trust in us as we strive to deliver exceptional service."
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Krystal Tirado

April 2, 2025

5  out of  5
rating by Krystal Tirado
"I have been with State Farm for a few years and feel like family. Not only are they very knowledgeable. They can answer my questions, and I can carry on with my day without much time if you’re looking for a place to get you the lowest rate and any discounts. Check out Pamela and her team. They value you and are always to help, love my team! PS. you get cute greeting cards for holidays!"
We responded:
"Krystal, thank you for the great 5-star review! I love that you are part of our State Farm family. We strive to provide knowledgeable and efficient service, and it's great to know that we've been able to meet your needs. We also love spreading a little joy with our holiday greeting cards! It's nice to celebrate life's special moments. I'm so happy you share in that sentiment. Your support means the world to us, and your feedback is reassuring. Our team loves working with you. It's incredible people like you that makes the workdays feel great. Thanks again Krystal, I appreciate you! "
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Joy Watson

April 2, 2025

5  out of  5
rating by Joy Watson
"I have been doing business with this agency for decades now and have always been extremely satisfied. They are very responsive anytime I have called and are very knowledgeable and helpful in answering my questions. I would highly recommend them for your insurance needs."
We responded:
"Thank you so much for your heartfelt review, Joyce! We are truly grateful for your loyalty as a long-time customer and are thrilled to hear that you have always been satisfied with our service over the years. Your continued trust in us means the world, and it inspires us to provide the best support possible. It’s our mission to be responsive and knowledgeable, and your kind words affirm that we’re achieving that goal. We deeply appreciate your recommendation and look forward to continuing to serve you and meet your insurance needs for many more years to come. Thank you for being such a valued member of our State Farm family! It's always a pleasure and I appreciate you. "
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Sabina Bakertegeder

April 2, 2025

5  out of  5
rating by Sabina Bakertegeder
"I was with Allstate and not pleased with their service. My friend referred me to Pamela Wilkins State Farm Insurance and I can't tell you how happy I am that I made the switch over to State Farm. Pamela and Stephanie helped make that switch smoothly and effortlessly. Pamela and Stephanie are the best. They are a pleasure to deal with. They are knowledgeable, helpful and always take the time to answer questions. I can't say enough about them. Highly recommend Pamela and her team "Stephanie". They are the BEST!!!"
We responded:
"Sabina, thank you so much for your incredibly kind review! We are absolutely overjoyed to hear about your positive experience. It’s customers like you who make our work truly rewarding! You are always an absolute joy. We are so grateful that you chose to switch to State Farm, and we’re thrilled that our team could make the transition smooth and effortless for you. Stephanie is indeed a gem. At Pamela R. Wilkins Agency, we make it a priority to take great pride in providing knowledgeable and friendly service. We strive to create a welcoming and supportive environment for all our customers, and your kind words reassure us that we are on the right track. Thank you for your trust and for recommending us to others! We look forward to continuing to serve you and ensuring that your experience with us remains exceptional."
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john zx14

April 2, 2025

5  out of  5
rating by john zx14
"I have been with Pam's office for over 20 years and it's nice to have a neighborhood office when needed and actual people who answer phones instead of reaching recordings and no one getting back to you...so thank you Pam and your great staff..."
We responded:
"Thank you so much for your wonderful review, John! We are truly grateful for your loyalty over the past 20 years. Having you as a long-time customer means everything to us! We pride ourselves on providing a personal touch and being accessible to our clients, so it’s great to hear that you appreciate the real, friendly support from our team. Our entire offices is dedicated to ensuring you have a positive experience, and your kind words motivate us to keep doing our best. It's always a pleasure working with you and we thoroughly enjoy every encounter. Thank you for being such an important part of our State Farm family—we look forward to continuing to serve you for many more years to come!"
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Judy Schainfeld

April 1, 2025

5  out of  5
rating by Judy Schainfeld
"Thanks to the awesome office staff at State Farm on Frankford Ave. I'm a long time customer & have had nothing but excellent service throughout the decades. Everyone is extremely professional & knowledgeable & patient & pleasant. The staff is takes time to explain things clearly & simply. Special shout out to Bobby, one of the newer agents. It was a pleasure getting to deal with Bobby. He was extremely accommodating & was able to assist me quickly & efficiently. I felt very comfortable & appreciated his help. I hope he will love working there & that I get to work with him again, along with Pamela & Stephanie. Thanks for years of exceptional service. Look forward to many more in the future!"
We responded:
"Judy, your review warms my heart! Thank you so much for your heartfelt review! It truly brightened my day to read your kind words. We are incredibly grateful for your long-standing loyalty, and it has been a joy working with you throughout the years. You are a very special person! I’m delighted to hear that Bobby made a positive impact. He is such a wonderful addition to our team, and I know he will appreciate your shout-out! Your comfort and satisfaction are a top priority, and I’m glad you felt well taken care of by our team. Your support means the world to me, and I cherish the trust you’ve placed in our office over the decades. We look forward to continuing to provide you with exceptional service for many more years to come! Thanks again Judy, I appreciate you! "
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Terri Hernandez

March 31, 2025

5  out of  5
rating by Terri Hernandez
"Bob gave me a great rate and saved me a ton of money! Customer service was A+. Thank you Bob!!"
We responded:
"Terri, welcome to our State Farm family! I absolutely love that Bobby saved you a ton of money! Our goal is to provide the best coverage at the best cost, so I'm thrilled about your experience with Bobby. At Pamela R. Wilkins Insurance Agency, we provide quality auto insurance, home insurance, life insurance, health insurance, and financial services options. We work hard to earn the loyalty of our valued customers through unwavering commitment to exceeding customer expectations. Understanding that life can present unexpected challenges, our team excels at providing personalized service and guidance, especially during the claims process. With extensive product knowledge, we offer tailored coverage options to ensure your assets are protected. We appreciate your trust in us as we strive to deliver exceptional service and support. Thanks again for the great review! "
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Michelle Santiago

March 31, 2025

5  out of  5
rating by Michelle Santiago
"Bobby Hernandez was great and very professional when giving me a quote for home and car insurance. He was able to answer every question that I had with ease. Thank you so much… happy to be part of the State Farm family."
We responded:
"Michelle, welcome to our State Farm family! Thank you so much for taking the time to share your positive experience with Bobby Hernandez! Bobby is great! He's a pleasure to work with and I agree, he does exceptional work. We're thrilled to hear that he provided you with excellent service and was able to address all your questions with professionalism and ease. Thank you again for the 5 star review. I appreciate you. We will continue to be here when you need us. At Pamela R. Wilkins Insurance Agency, we provide quality auto insurance, home insurance, life insurance, health insurance, and financial services options. We work hard to earn the loyalty of our valued customers through unwavering commitment to exceeding customer expectations. Understanding that life can present unexpected challenges, our team excels at providing personalized service and guidance, especially during the claims process. With extensive product knowledge, we offer tailored coverage options to ensure your assets are protected. We appreciate your trust in us as we strive to deliver exceptional service and support."
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Jim Reilly

March 31, 2025

5  out of  5
rating by Jim Reilly
"They are the best. They are friendly, caring, and appreciate your business. I recommend them to everyone"
We responded:
"James, thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing friendly and caring service, and it's wonderful to know that it made an impact on you. We truly appreciate your recommendation and look forward to serving you again soon! Thanks again for the great review and we will continue to be here for you when you need us! "
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Keshia Jones

March 31, 2025

5  out of  5
rating by Keshia Jones
"I have been with Pamela’s office for over 13 years they have been very helpful just not with these crazy rates. But i couldn’t ask for a better insurance company"
We responded:
"Keisha, thank you so much for being a valued member of our State Farm family for over 13 years! We’re truly grateful for your loyalty and it has been an absolute pleasure working with you. We completely understand that the rates can be frustrating, and we appreciate your patience as we work through these challenges together. Your kind words mean the world to us, and we’re always here to help you find the best solutions. If there’s anything more we can do for you, please don’t hesitate to reach out. We’re here for you! Thanks again for your loyalty and being a great customer. You are appreciated! "
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Rob MCKOY

March 25, 2025

5  out of  5
rating by Rob MCKOY
"I been with my agent over twenty years or more with State Farm insurance and have never had problem, that I can think of,Pamela office always been courteous and professional, She the reason my loyalty will always be with state in insurance co. Thank for your committed service to customers."
We responded:
"Rob, you are an A1 from day 1! Thank you so much for your loyalty over the years. It has been an absolute pleasure. I will always reflect fondly on our meetings and visits. When I first became an agent, you played an instrumental role in getting me acclimated within the community and I sincerely appreciate you. Thank you for being a resource to our team by sharing your professional knowledge as well. It's been a privilege and an honor working with you and your family for so many years. You have a standard of excellence and that is appreciated as it makes the industry better for everyone. Thanks again Rob, we are all here for you and will continue to work hard for you and provide you the great service and value that you deserve. "
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Brian Freifelder

March 25, 2025

5  out of  5
rating by Brian Freifelder
"They’ve been my insurance agent for around 20 years now. Friendly and knowledgeable folks."
We responded:
"Thank you, Brian! I can’t thank you enough for your kind words! It truly warms my heart to know that you’ve chosen us as your insurance partner for around 20 years. Your loyalty means the world to our team, and it has been such a pleasure getting to know you over the years. Thank you for recognizing the team as friendly and knowledgeable. We strive to create a welcoming environment where you feel valued and supported. If there’s ever anything you need or any questions you have, please know that we’re just a phone call away. You can continue to count on our team to be here for you Brian. We are readily available to provide you the great service that you deserve. Thanks again Brian, we think you are pretty awesome as well! Here’s to many more years of working together! We truly appreciate you being a part of our insurance family."
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Tyreea

March 24, 2025

4  out of  5
rating by Tyreea
"Office staff very nice, answers your questions and concerns. I ha e had a problem yet. They were the lowest price at the time I was look for new insurance."
We responded:
"Tyreea, it has been great having you as part of our State Farm family! Thank you so much for taking the time to share your positive experience with us! I am thrilled that our team was able to assist you with your questions and concerns. Providing excellent customer service is our top priority, and it’s wonderful to know that we met your expectations. I love when we save people money on their insurance! Providing a great rate and value is a top priority. I'm glad that you found our pricing to be competitive! We strive to offer the best value for our customers. Thanks again Tyreea, I truly appreciate your kind words and support. We are here for you! "
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The Mitchell Show

March 24, 2025

5  out of  5
rating by The Mitchell Show
"Great Owner who employs Great employees. This office is very personable and just overall to great experience. We definitely recommend this Statefarm location."
We responded:
"Tyesha, it is always a pleasure, and I am so grateful and blessed to have you as a customer. It truly warms my heart to hear your kind words. It’s hard to believe that you’ve been with us since the year my son was born—time really does fly- he is now a young adult. I am incredibly grateful for your loyalty over the years, and it has been a pleasure working with you every step of the way. I’m happy that you appreciate our office’s personal touch and the dedication of our team. We strive to create a welcoming and positive experience for all our customers, and it means the world to us that you would recommend Pamela R. Wilkins State Farm Agency. Thank you so much for your wonderful review, Tyesha! Also, thank you once again for being such a valued part of our State Farm family. Here’s to many more years of working together!"
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Nick Gianaris

March 22, 2025

5  out of  5
rating by Nick Gianaris
"So nice!"
We responded:
"Nick, thank you so much for the 5-star review. It was such a pleasure! I sincerely appreciate you. You can trust Pamela R. Wilkins Insurance Agency for your auto insurance, home insurance, and life insurance needs. Thanks again! "
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Barbara Bittinger

March 21, 2025

5  out of  5
rating by Barbara Bittinger
"Pamela Wilkins and her staff were so helpful in setting up my insurance needs and providing the information to make things easier for me I am always grateful for them for their help thanks again ladies."
We responded:
"Barbara, thank you for the great review! It is an absolute pleasure working with you. I sincerely appreciate your business as well as your trust in our team. We work very hard to provide exceptional value. You can continue to count on our team to give you our best--- that's what you deserve. Thanks so much Barbara! "
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DanTheMotoMan 728

March 18, 2025

5  out of  5
rating by DanTheMotoMan 728
"Great customer service and very helpful and respectful for handling my insurance 👍 I highly recommend state farm for everyone."
We responded:
"Dan, thank you so much for your wonderful review! I truly appreciate your kind words and your loyalty as a customer. It’s fantastic that you had a positive experience with our team—we always strive to provide great customer service and to handle your insurance needs with the utmost respect and care. Your recommendation means a lot to us, and we’re grateful to have you as part of our State Farm family. At Pamela R. Wilkins State Farm Agency, you can count on our team to continue to provide quality auto insurance, home insurance, life insurance, health insurance, and financial services options. We work hard to earn your loyalty and will continue to provide unwavering commitment to exceeding your expectations. Thanks again Dan, we appreciate your trust in us as we strive to deliver exceptional service and support."
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Laura Sante

March 14, 2025

5  out of  5
rating by Laura Sante
"I had a great experience working with Bobby! He was very knowledgeable and super helpful!!"
We responded:
"Laura, thank you so much for your heartfelt review! You are a wonderful and loyal customer and that fills me with immense gratitude. Your loyalty and trust over the decades truly mean the world to us, and it’s customers like you who make our work so rewarding. I’m absolutely delighted to hear about your wonderful experience with Bobby! He is such a knowledgeable and dedicated member of our team, and I’m so glad he could assist you in such a meaningful way. We all love working with you and your family, and it’s a joy to see your continued trust in us. Your recommendation and kind words inspire us to keep providing our absolute best. Thanks again Laura, I genuinely cherish the relationship we have built, and your long-standing support is something we deeply appreciate. Thank you once again for being such an important part of our State Farm family. "
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Erika Hendricks

March 13, 2025

5  out of  5
rating by Erika Hendricks
"I have been with Pam and State Farm for Ia long time now Provides excellent service don’t hesitate to join her"
We responded:
"Thank you so much for your kind words, Erika! We truly appreciate your loyalty over the years and are thrilled to hear that you've had such a positive experience with our State Farm team. Your recommendation means a lot! We’re committed to continuing to provide you with excellent service. If there's anything else we can do for you, please don't hesitate to reach out! Thanks again Erika, I appreciate you. "
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Giovanna Miletich

March 12, 2025

5  out of  5
rating by Giovanna Miletich
"Great service! I have been with Pamela’s service for over 20 years and I would for many more! I love the staff always welling to help all your needs, I couldn’t feel in better hands by Pamela and her staff. Strongly recommend this office."
We responded:
"Giovanna, it has been a pleasure and blessing to have you as part of our State Farm family. Thank you so much for your heartfelt 5-star review! Your loyalty over the past 20 years means the world to me, and I am truly grateful to have you as a customer. It has been incredible growing with you and your family. I appreciate your warmth, loyalty, and beautiful spirit! You can continue to count on our team to be here when you need us. Thank you, Giovanna, for your strong recommendation!"
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mary bannigan

March 5, 2025

5  out of  5
rating by mary bannigan
"Pam and staff are the best insurance agents I've ever had. ❤️ they are always knowledgeable, kind and even thoughtful."
We responded:
"Mary thank you for the 5 star review! I appreciate you and your family. We will continue to provide you the best in our auto insurance and home insurance coverage. Is it a pleasure to serve you. Thank you so much for trusting me and the team. We appreciate your business. "