State Farm® Insurance Agent Pamela R Wilkins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anthony Ponente
January 1, 2025
"They’re always so great with whatever I need. Stephanie has been tremendous and I can’t say enough good things about the work she’s done!"
"Anthony, thank you for your great review! I agree with you that Stephanie is a tremendous asset to the team. Your recognition of her commitment goes a long way. I sincerely appreciate you and your business. You can continue to count on our team to provide you with exceptional service and value. Thank you for your trust in us! "
Tawanna Coates
November 26, 2024
"Everyone at State Farm insurance go the extra mile for their customers. They listen to your concerns and make sure that you get the best affordable policy. They are very friendly and understanding!"
"Tawanna, thank you so much for your wonderful review! We truly appreciate your continued support over the years. It’s heartwarming to hear that our team at State Farm has made such a positive impact on your experience. We genuinely enjoy working with you and your family, and it’s a pleasure to assist you in finding the best insurance coverage. We always strive to go the extra mile for our customers, and your kind words affirm that we’re on the right track. If there’s anything more we can do for you, please don’t hesitate to reach out. We’re here for you! Thanks again Tawanna, I sincerely appreciate you! "
Sue Dutka
November 26, 2024
"Worked with Bobby on a quote, he was able to answer all of my questions while putting my mind at ease. Looking forward to doing business in the near future!"
"Sue, thank you for taking the time to leave a 5-star review! I completely agree with you about Bobby—he truly excels at providing clear answers and reassurance. We're thrilled to hear that you had a positive experience and are looking forward to working with you in the near future! You can count on our team to always give our best and provide you with exceptional service. If you have any more questions or need further assistance, feel free to reach out. Thanks again for the great review! I sincerely appreciate it. "
Wolfman Jack
November 21, 2024
"Spoke to Bobby, very nice and polite."
"Thank you so much for the 5 star review. I agree with you. Bobby is exceptional and a pleasure to work with. Thank you for your trust in our team. We are readily available to help when you need assistance. I appreciate the great review! Thanks again! "
Staci Stock
November 18, 2024
"They gave me a great and worked with me while I got my daughters grades for good student discount"
"Staci, thank you so much for the great review! I appreciate you and I want you to know that we will continue to work hard to provide you exceptional service and value. Our team enjoys working with you and it's an absolute pleasure every time. Thanks for your trust in us, it means a lot and makes a difference. Thanks again for the great review Staci! "
Jessica Mellon
November 18, 2024
"We have been with Pamela's office for many years now and absolutely love the service we receive! When we got married, bought a home she was there to help us set up a joint policy, and wrap our homeowners in too. 10 years with State Farm and Pamela Wilkins, thank you for all you have done for our family!"
"Jessica, thank you for the great review! The feeling is 100 percent mutual. I absolutely love doing business with you and your family and it is always a pleasure. Thank you for being an amazing customer. I sincerely appreciate your loyalty over the years and what you to know that we will continue to be here when you need us. You can count on me and the team to provide you the great service that you deserve and have grown to trust. Thanks again Jessica, I appreciate you! "
Tim Trainor
November 6, 2024
"I personally work with Stephanie, her and the whole staff is friendly and courteous! They are always available to answer all of your questions and even touch base with you occasionally to check in and make sure you are all set to go. I love this office!"
"Tim, Thank you so much for the 5 star review! It is always a pleasure and I appreciate your trust in me and my team. You can continue to count on our team to provide you the great service that you deserve and have grown to trust. Thanks so much, I appreciate you!"
William Varenas
November 5, 2024
"Excellent service! Bobby and everyone at Pamela’s office are very courteous and will go out of their way to help us with questions and any problems. Thank you so much for all the help and guidance through the years!"
"William, thank you so much for the great review! It's always a pleasure and I sincerely appreciate your business. It's great customers like you and your family that make a difference in our day! You can continue to count on our team to provide you the great service and value that you deserve and have grown to trust. Thanks again for your loyalty over the years. "
william tracey
October 30, 2024
"Have never had a problem that they could not handle, very please with the prompt service for any problem I've had"
"William, thank you so much for the great review and 5 stars! It's been a pleasure working with you and your family over the years and I sincerely appreciate you and your business. Thank you for your loyalty and overall great disposition. We will continue to be here when you need us and will provide you with the great insurance value and service that you deserve and have grown to trust. Thanks again! "
michaelene Heston
October 22, 2024
"I have been with Pam's office for nearly 20 years. What a great office with great knowledgeable people. Hard working. Patience and caring too!"
"Thank you for the five star review Michaelene. It has been an absolute pleasure doing business with you and your family over the years. Thank you for your trust and continued support. I appreciate you! - Pam"
KIA INC
October 22, 2024
"Protecting My Investment Properties(Property Coverage) and My Son's Financial Security(Life Insurance)is Imperative. Pamela Wilkins Agency has given me EXACTLY WHAT I NEEDED: PEACE OF MIND"
"Kia, thank you so much for your kind words and for taking the time to share your experience! It truly means the world to me that you trust me with such important aspects of your life—your investment properties and your son’s financial security. I sincerely admire your love for you family and your contagious positive outlook. It's an honor to have you as a customer and a greater honor to call you a friend. I'm thrilled to hear that my agency has provided you with the peace of mind you deserve. Your satisfaction and trust are my top priorities. If you ever need anything or have questions, our team is always here for you!"
James Nusky
October 11, 2024
"After 16 years of AllState I was forced to make a change, due to poor service . I walked in this State Farm office and was treated honestly. Home and vehicle was given good coverage. State Farm mails you current insurance information. You don’t have to beg for it. I was told by All State to invest in a printer. I invested in a new Insurance company. Any time you have a issue, you can walk right in and they take care of it. Very friendly staff, very professional. Glad I made a switch."
"James, your review made me smile! I love that you chose to invest in State Farm and our office. Our team will continue to be readily available to provide you the great service that you deserve. You are 100 percent accurate in your assessment that you deserve honesty, quality, and professionalism--- and yes that is what you will continue to get from our office. Thank you for making the switch. You can count on me to give you our best so you never have to consider making another switch. Thanks again James, I appreciate you and your business."
Tyna Carter
October 10, 2024
"Go see Pamela and her team! Their service was exceptional—professional, friendly, and incredibly knowledgeable. She took the time to explain all my options and helped me find the perfect insurance products to meet my needs. I highly recommend this agency!"
"Tyna, thank you for the great review! I appreciate you and the 5 star review. We work hard to provide exceptional service. Thank you again for your positive feedback!"
Trae Avant
October 7, 2024
"Pamela is a fantastic agent. She and her team are knowledgeable and very helpful with any insurance questions!"
"Thank you Trae! Our team works hard to provide our best. I appreciate your recognition of our efforts. Thanks again for the 5 star review. "
Joe Kane
October 7, 2024
"Great coverage at a great rate!"
"Joe, thank you for being a great customer! I appreciate you and your business. You can continue to count on our team to provide the great service that you deserve and have grown to trust. Thanks again!"
Shon Henry
October 7, 2024
"Pam, your outstanding service has set a new standard of excellence. Thank you for your dedication, professionalism and commitment to delivering beyond expectations."
"Thank you so much Shon! I sincerely appreciate your thoughtful review. We work hard to provide exceptional service to our customers. Thank you for recognizing our efforts. I appreciate you! "
ebantom
October 7, 2024
"I’ve had the pleasure of working with Pamela Wilkins and I can confidently say that her office is outstanding and very professional. Their dedication to clients and commitment to delivering top notch service is inspiring. Whether interacting with clients or supporting her team, Pam consistently demonstrates professionalism, knowledge and a positive attitude. It has been a pleasure collaborating with someone who is so passionate about their work and willing to go the extra mile."
"Erica, thank you for the great review! I appreciate you and have thoroughly enjoyed our relationship. I also admire your professionalism. Thank you for being exemplary and maintaining a standard as it makes a difference in our industry. I appreciate you! "
T Kelley
October 7, 2024
"Great office! Pamela is an outstanding insurance professional and provides remarkable service!"
"Tobias, thank you so much for the great review. Our team works hard to deliver a great customer experience. Providing quality auto insurance, home insurance, and life insurance is our top priority. Thanks so much, I appreciate you! "
Bradley Jacobs
October 6, 2024
"Great office! Pamela is an outstanding insurance professional and provides remarkable service!"
"Bradley, thank you so much for the great review! We work hard to provide remarkable service and value. I appreciate your recognition of our work. Thanks again! "
Alice Antrim
October 4, 2024
"Met all of my insurance needs and most importantly was able to lower all my premiums. Thank you."
"Alice, thank you for your outstanding 5-star review. We're delighted to hear that we were able to meet your insurance needs and, most importantly, lower your premiums. Providing excellent service and helping our customers save money is always our top priority. We understand the importance of finding the right coverage at an affordable price, and I am thrilled that we could assist you in achieving that goal. Our team is dedicated to continuously searching for ways to save you money while still providing the coverage you deserve. Thank you once again for choosing us as your State Farm agency. We truly appreciate your trust and the opportunity to serve you."
Kevin O
October 2, 2024
"Just called in and spoke with Bobby for a disability policy. He was very knowledgeable and helped me make the correct decision for myself. Would recommend him and this office to everyone!"
"Kevin, thank you for the great review! I absolutely agree, Bobby is fantastic! I sincerely appreciate your trust in our team. Thank you again for the great review and the opportunity to work with you. "
MICHAL JOHNSON
September 26, 2024
"Pamela and Staff provided excellent customer service and great rates! Dynamic Team! Stop by her office you won’t be disappointed! 😊"
"Michal, thank you so much for the amazing review! I think you are equally dynamic 😊. Our goal is to provide a remarkable experience, so thank you for recognizing our work and efforts. I appreciate you! "
Denis Wilson
September 26, 2024
"Excellent service!!"
"Thank you so much Denis! I appreciate your recognition. We work hard to provide our best to our customers and within the community. Thank you for the 5-star review. "
Kaitlyn Edwards
August 28, 2024
"Great service always!!"
"Kaitlyn, thank you for your 5-star review and supportive comments. I sincerely appreciate your business. Our team will continue to be readily available to you when you need us. Thanks so much for your trust in our team. We value working with you and you can count on us to provide you the exceptional service that you deserve. Thanks so much Kaitlyn!"
Erica Perez
August 27, 2024
"If I can give 0 stars, I would. I have been consistently disappointed by state farm and Pamela Wilkins' office. The lack of communication from this office is truly absurd. After having my insurance continuously rise in price due to a mistake THEY made and quoted me a price they could not give, my insurance jumped to $770+ a month for 3 vehicles! Yet, I continued to be a loyal customer because I did not want to go through the stress of having to search for new insurance. We then received a notice saying that they were canceling our road side assistance because we had used it 4 times in one year due to some car troubles we had with one of the cars on our policy. Ok, fine. But to put the cherry on top, today was our policy renewal date and I realized that although our app sent us a notification and prompted us to log in to add our new ID cards to our apple wallet because ours expired today - there were no documents to be downloaded, it stated that there was only one policy on our account - our renter's insurance. Extremely confused I called the 800 number because Pamela's office is closed once I get off of work and the gentleman on the other end of the line informed me that they had put a note in our file on May 21, 2024 that our policy would be cancelled at the end of our term policy on 8/26. We received NO NOTICE nor ANY communication about this and I had just spoken with someone mid-july to update one of our vehicles. We pay our bill on time EVERY single month, despite it being ridiculously expensive and I have been nothing but kind and respectful towards everyone in the office. To say I am disappointed is an understatement. If you are looking for an insurance company, please do yourself a favor and look elsewhere. RUN. Do not sign up here and save yourself the headache of constant disappointment, being charged like crazy, OH and finding out you have no insurance day of -.-"
"Erica, thank you for your feedback. I’m sorry for the initial experience you had, but I truly appreciate the opportunity to work with you to make things right. I’ve enjoyed our conversations, and it's clear that we both value quality and excellent service. Your feedback has been invaluable, and I’m committed to learning and growing from this experience to better serve you and all our customers. If there’s anything else I can do, please don’t hesitate to let me know. We have worked very hard to make sure you feel valued. It is so important to me that you receive the service that you deserve and had grown to trust. I do appreciate the opportunity to re-establish trust. I am here for you when you need me. Thanks so much Erica. "