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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darlene Worsley

Darlene Worsley

June 6, 2025

5  out of  5
rating by Darlene Worsley
"Thank you Pam for going over and beyond to help me when I was looking for a policy."
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Barbara Glassman

June 4, 2025

5  out of  5
rating by Barbara Glassman
"Pamela is a pleasure to work with--understanding and accommodating."
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Yana Bychik

June 3, 2025

5  out of  5
rating by Yana Bychik
"Definitely one of the agents that you wanna do business with. Professional, friendly, fast responsive and straight down to the point. I hope you’ll get more clients because you well deserved them."
We responded:
"Yana, thank you so much for your wonderful review! It truly warms my heart to hear that you found our service professional, friendly, and responsive. I strive to make every interaction as smooth and enjoyable as possible, and your kind words reaffirm my commitment to my clients. I'm genuinely grateful for your support and hope to continue building great relationships with wonderful clients like you. If there's anything more I can do for you in the future, please don't hesitate to reach out. Wishing you all the best! Thanks again for your trust in our team. "
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ERIKA WALKER

May 30, 2025

5  out of  5
rating by ERIKA WALKER
"Pamela and her staff are amazing! They are so knowledgeable and really helped me when I needed them. The customer service is impeccable! I am so happy I to have her as my agent."
We responded:
"Erika, thank you so much for your heartfelt review! I sincerely appreciate you and your positive comments. Your recommendation means the world to me, especially coming from a successful and talented business owner like yourself. It’s a joy to work with someone who understands the value of great service. I am here for you anytime you need me. Earning your loyalty while exceeding your expectations is a top priority. We are there for you with an unwavering commitment and support. We appreciate your trust in us as we strive to deliver exceptional service. Thanks again Erika! "
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pat vigina

May 28, 2025

5  out of  5
rating by pat vigina
"I have been with State Farm for decades. The service I received over the years has been great and everyone is so friendly."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for decades! We truly appreciate your trust in us and are thrilled to hear that you’ve consistently received great service from our team. Our commitment to providing quality auto, home, and life insurance is at the heart of what we do, and it’s wonderful to know that our friendly service has made a positive impact on your experience. We’re here for you whenever you need us, and we look forward to continuing to support you for many more years to come!"
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Octavio Pineda

May 28, 2025

5  out of  5
rating by Octavio Pineda
"Been with Pam for over 22 years! Best decision ever 👏"
We responded:
"Octavio, thank you so much for your amazing review! It has been my honor to have had you with us for over 22 years. Your loyalty and trust in our team means everything to me. It’s heartwarming, and I am so grateful for having you as such a long-term customer. We strive to provide the highest level of service and support, and it brings so much joy to know that we’ve been able to meet your needs over the years. We consider our clients to be part of our family, and your continued support inspires us to keep improving and delivering exceptional service. Thanks again Octavio! "
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Denise Mcshaw

May 27, 2025

5  out of  5
rating by Denise Mcshaw
"You are extremely helpful and go beyond in helping me"
We responded:
"Denise, thank you so much for your kind words! We’re so happy that you found our team to be extremely helpful. Going above and beyond for our customers is what we strive for every day, and your feedback truly motivates us to keep doing our best. If there’s anything else we can assist you with, please don’t hesitate to reach out. It's an absolute pleasure working with you and I love that you are part of our State Farm family. We’re here for you and look forward to helping you again in the future! "
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Taylor Foster

May 27, 2025

5  out of  5
rating by Taylor Foster
"Bobby is very helpful with any question I have regarding my car insurance. State Farm gets back to me right away and I am very satisfied with my car insurance."
We responded:
"Taylor, thank you so much for your great review! I am delighted to that Bobby has been so helpful with your car insurance questions and that you’re satisfied with our service. I agree with you, Bobby is awesome! Timely communication is a priority for us, and it’s great to know that we’ve been able to meet your needs quickly. Your satisfaction is our top goal, and we’re always here to assist you with anything you need. Thank you for choosing State Farm, and thank you for being a valued part of our State Farm family. "
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M. M. Parker

May 27, 2025

5  out of  5
rating by M. M. Parker
"Efficient and caring, a pleasure to do business with."
We responded:
"Thank you so much for the incredible review Mr. Parker! It's an absolute joy to have you as a part of our State Farm family. It’s always our goal to provide a pleasant experience for our customers, and your feedback truly brightens our day. We appreciate the opportunity to work with you and look forward to continuing to serve you in the future. If there’s anything else we can do for you, please don’t hesitate to reach out! Thank you again for your trust in our team. "
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Raymond Little

May 23, 2025

5  out of  5
rating by Raymond Little
"Pamela Wilkins and her team of insurance experts are all very professional and extremely kind. Their proficiency make it very convenient for me to receive everything I need for my car, home and jewelry. Pamela and her team are all very much appreciated. Thank you!!!"
We responded:
"Ray, thank you so much for such a wonderful review! We are so happy that you had a positive experience. Your kind words about our professionalism and kindness means a lot. We strive to provide exceptional service and make the process as convenient as possible for our clients, and it’s rewarding to know we hit the mark for you. Thank you for being such a great part of our State Farm family. It’s an absolute pleasure. We truly appreciate your trust in us for your car, home, and jewelry insurance needs! Thanks again Ray!"
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Salvatoro Olivieri

May 23, 2025

5  out of  5
rating by Salvatoro Olivieri
"Whenever you’re calling your insurance it’s almost 9/10 a stressful day. I’ve been dealing with Pam Wilkins office for some time now and the first thing I would tell anyone about them is that they get things done... But along with that, they have a unique ability where it sounds like you’re talking to a friend or family member. It’s a very comfortable relationship. I feel like those are the two qualities everyone wants in a carrier. Pam, along with Karen and the rest of the Wilkins office are the best. Give them a call"
We responded:
"Sal, thank you so much for your kind sentiment and positive review. To your point, the perception of dealing with insurance companies is not always desirable. For this reason we work really hard to cultivate a unique and positive experience where we go above and beyond to meet the needs of our customers. Quite frankly Sal, we have embraced it as a part of our culture, and it means a lot to me that you not only noticed, but that you took the time to share your positive experience with others. Karen along with Stephanie personally made a commitment to make certain to deliver a remarkable experience for you to make sure that you get the value and service that you deserve. Please know that I am so glad to have earned your trust and appreciate the opportunity to protect your assets."
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Allison Mulzac

May 23, 2025

5  out of  5
rating by Allison Mulzac
"Very professional, The most important thing to me, when I called you always returned back my calls, Plus, you’re a very reasonable thank you so much."
We responded:
"Thank you for your thoughtful review Allison! I am so happy that you found our service professional. We take great pride in promptly responding to calls, and you can count on us to continue to provide you with fast and efficient service. Communication is key for us, and it’s wonderful to know that you felt supported throughout your experience. We appreciate your recognition of our commitment to being reasonable and helpful. Your satisfaction is our top priority, and we are always here to assist you. It’s an absolute please working with you and we are all so grateful to have you as a part of our State Farm family. Allison, thanks again for choosing Pamela R. Wilkins Insurance Agency, Inc. "
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C. Durkin

May 22, 2025

5  out of  5
rating by C. Durkin
"State Farm, specifically my agent Pam Wilkins, has been my agent for more than 2 decades, possibly 3. She has been an exceptional asset to my community. house fire in 2015 & I had to stay in a hotel for a yearwhile my house was rebuilt. They did an amazing job handling my past home & auto claims in a concerned & caring manner."
We responded:
"Claire, thank you so much for the great review of State Farm and Pamela R. Wilkins Insurance Agency. Working with you over the years has been an absolute pleasure. I also thank you for sharing the positive experience that you had with your claim on this platform. Claims does an exceptional job and I am glad that our company was able to provide you value and be there when you needed good coverage. I want you to trust that we will continue to be here for you. You can count on our agency for exceptional value and we will continue to provide you the great service that you deserve. Thanks again Claire, I am grateful for you and appreciate you."
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Paulette Crawford

May 21, 2025

5  out of  5
rating by Paulette Crawford
"Pam’s team had GREAT Customer Service and friendly staff!! I would highly recommend their services."
We responded:
"Paulette, thank you for your support, 5 star review, and positive comments. Me and my team are always here for you for whatever you need. As professionals in the marketplace I want to also thank you for sharing your positive experiences. I have been equally impressed with your drive, commitment, and motivation to serve and excel. Thanks for being you as it keeps us all at the top of our game in meeting client needs. Thanks again Paulette. I appreciate you!"
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Margaret

May 21, 2025

5  out of  5
rating by Margaret
"Professional, always willing to help find the best policy at a cost one can afford"
We responded:
"Margaret, thank you for your wonderful review! We’re delighted that you found our team professional and helpful in finding the best policy that fits your budget. Your satisfaction is our top priority, and we strive to provide personalized service that meets your needs. It’s an absolute pleasure working with you and it is great having you as a valued part of our State Farm family. We appreciate your feedback and look forward to continuing to assist you in the future. Please know we are here for you. Thanks again Margaret! "
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Nick Feretti

May 20, 2025

5  out of  5
rating by Nick Feretti
"I’ve been working with Pamela Wilkins, my State Farm agent, since 2005—and nearly two decades later, I can confidently say she remains one of the most dependable, knowledgeable, and professional people I’ve ever dealt with in any service industry. From the very beginning, Pamela took the time to understand my needs—not just selling me policies, but actually educating me on what coverage made sense for my situation. Over the years, my insurance needs have changed: from renter’s insurance to homeowners, multiple vehicles, life insurance, and even business coverage. Pamela has handled every transition with expertise and genuine care. What really sets Pamela apart is her responsiveness. She and her team are incredibly prompt, whether I’m asking for an updated quote, needing help filing a claim, or just have questions about policy changes. I never feel like a number. She remembers the details, follows up, and makes sure nothing slips through the cracks. During a car accident years ago, she was the first call I made—not only because she’s my agent, but because I trusted she’d guide me through it calmly and clearly. And she did. The process went smoother than I could have hoped, largely because of her guidance. Her office also deserves a mention. Every team member I’ve spoken with over the years is polite, well-trained, and helpful. It’s clear Pamela sets the tone, and it shows in the culture of service and professionalism her whole office upholds. In an industry that often feels cold or impersonal, Pamela brings a personal touch. She makes insurance feel less like a burden and more like a partnership. I’m truly grateful for the peace of mind she’s provided over the years. If you’re looking for someone who combines deep knowledge of insurance with genuine human care, I can’t recommend Pamela Wilkins enough. She’s been my agent for nearly 20 years, and I plan to stick with her for 20 more."
We responded:
"Wow! Thank you so much for your incredibly kind and detailed review. I am truly honored to have earned your trust and loyalty for over nearly two decades. Your words mean the world to me, and it’s gratifying to know that our team made such a positive impact on your insurance experience. I want to take a moment to express how much I personally value you as a client. Your commitment to working with us for so many years speaks volumes, and it motivates us to continuously strive for excellence in service. We are dedicated to ensuring that you feel supported and understood every step of the way. A commitment to understanding your unique needs and providing personalized service is at the heart of what we do. We strive to ensure that you feel valued and informed, and it’s wonderful to know that you’ve experienced this firsthand, especially during significant moments like your car accident. I am so proud of our entire team, and your recognition of their professionalism and attentiveness reflects the culture we aim to foster. Thank you for recommending us to others and for your continued trust in Pamela R. Wilkins Insurance Agency. I count it a pleasure and honor to work with you and love having you as part of our State Farm family. We look forward to supporting you for many more years to come! Thanks again for being a great customer and thank you for the extremely thoughtful feedback. I sincerely appreciate you."
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Franchesca Diaz

May 20, 2025

5  out of  5
rating by Franchesca Diaz
"We always receive top rated service"
We responded:
"Franchesca, thank you for the great review! I sincerely appreciate you. You can continue to count on our team for great value and great service. Thanks again!"
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Tamara West

May 19, 2025

5  out of  5
rating by Tamara West
"I LOVE State Farm!! Bobby is great! He's informative, knowledgeable and was extremely gracious through my million questions and scenario inquiries!! Highly recommend!! Thank you, Bobby and State Farm!!"
We responded:
"Wow, thank you so much for your amazing review Tamara! We’re absolutely thrilled that you love State Farm and had such a positive experience with Bobby. He truly embodies the values we hold dear at the Pamela R. Wilkins Agency—being informative, knowledgeable, and gracious, no matter how many questions you have! Navigating insurance can feel overwhelming, but we’re here to make it as smooth and enjoyable as possible. Your kind words not only brighten our day but also motivate us to continue providing the best service we can. We all thoroughly enjoy working with you as well! Here at the Pamela R. Wilkins Agency, we love you too😊! We’re always here for you! Thank you for your recommendation and for being a valued part of our State Farm family!"
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Veronica Zgura

May 15, 2025

5  out of  5
rating by Veronica Zgura
"Honestly Luna made this process the easiest and smoothest transition I’ve had in a while dealing with insurances. She was very personable, and while she was professional it was a very enjoyable environment. If you have doubts about your current provider and agent RUNNNNN and reach out to her! Thanks for everything, again. Wait til your phone starts ringing with all my family reccomendations!"
We responded:
"Veronica, thank you so much for your incredible review! We’re so happy to make your insurance transition easy and enjoyable. And yes , she truly has a knack for making our clients feel at home while providing professional service, and it’s wonderful to know that her efforts made such a positive impact on your experience. We’re excited to hear that you’ll be sending your family our way—what a compliment! We can’t wait to meet them and provide them with the same level of care and support you received. Thank you once again for your kind words and for trusting us with your insurance needs. If you ever have more questions or need assistance, please don’t hesitate to reach out. We’re always here for you!"
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Clifton Moss

May 15, 2025

5  out of  5
rating by Clifton Moss
"Always available for any explaining or help with insurance information as well as discounts that are available. Best insurance and insurance agent I've had."
We responded:
"Clifton, thank you so much for your kind words! It is such a pleasure working with you and we sincerely appreciate you. We’re delighted to hear that you find our service helpful and informative. Our goal is to always be available for any questions you have about insurance or to help you discover all the discounts available to you. It’s wonderful to know that you consider us the best insurance and insurance agent you’ve had! We truly value having you as part of our State Farm family, and we’re here for you anytime you need assistance. Thanks again Clifton! "
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Linda B

May 13, 2025

5  out of  5
rating by Linda B
"The staff was very informative about the options I could choose. She helped me pick what I said I felt I needed and explained what each was. By switching to State Farm….my insurance was decreased by over $1000."
We responded:
"Linda, you are awesome! Thank you so much for your fantastic review! We’re happy to be able to provide you with the information and support you needed to make the best choice for your insurance. It’s wonderful to know that switching to State Farm has saved you over $1,000! Our goal is to provide the best coverage at the best cost. We pride ourselves on helping our clients find the right coverage at the best price, and your feedback truly validates our efforts. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Thanks again Linda. "
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Abdel

May 13, 2025

5  out of  5
rating by Abdel
"Great customer service save money thank you"
We responded:
"Abdel, thank you so much for your kind words! We’re delighted that you received great customer service and were able to save money. Your satisfaction is our top priority, and we’re here to help whenever you need us. Thanks for choosing us, you can count on our team to work hard for you and give you our absolute best. At Pamela R. Wilkins Insurance Agency, we work extremely hard to provide quality auto insurance, home insurance, life insurance, health insurance, and financial services options. Earning your loyalty while exceeding your expectations is a top priority. Thanks again Abdel!"
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RAYMOND HARTFIELD

May 9, 2025

5  out of  5
rating by RAYMOND HARTFIELD
"We have been doing business with Pamela R Wilkins at State Farm for years and she’s like family to us. Also, her staff is very professional and polite at all times. They are willing to help talking time to address any issues we needed clarification on. Thank you Pamela for your service and commitment to our family."
We responded:
"Raymond, thank you so much for the 5 star review and sharing your positive experience. As I reflect over my time as agent, I have such incredibly great memories of the time spent with your family. You and Beverly are special people that I hold dear to my heart. It's always an absolute pleasure. I appreciate you and thank you both for being great customers and just wonderfully caring people."
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Macey Wilkins

May 7, 2025

5  out of  5
rating by Macey Wilkins
"I’ve had a great experience with Pamela Wilkins State Farm Insurance Agency! Pamela and her team are incredibly reliable, welcoming, and always ready to help. You can truly count on them to meet your insurance needs with professionalism and care. Highly recommend!"
We responded:
"Thank you for the great review, Macey! You have been a great customer for a very long time, and I sincerely appreciate your recognition of our work. At Pamela R. Wilkins Insurance Agency, we work extremely hard to provide quality auto insurance, home insurance, life insurance, health insurance, and financial services options. Earning your loyalty while exceeding your expectations is a top priority. During the claims process we are there for you with an unwavering commitment and support. We appreciate your trust in us as we strive to deliver exceptional service. Thanks again for the great review! "
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Macey Wilkins

May 7, 2025

5  out of  5
rating by Macey Wilkins
"I enjoy the experience so much!! Very cooperative and easy to take care of my issues with them... always."
We responded:
"Thank you Macey! Your review means a lot to me. As an agent, I work very hard for my clients to make certain they receive something exceptional and unique. I value my family and everything I do in life is designed to ultimately serve my family. Helping other people do the same makes me complete. Thank you again for recognizing what I do Macey :)"